Starbucks recovery coupons are issued as a form of compensation for customers who have had a negative experience at a Starbucks store. These coupons can be given out by baristas, customer service representatives, or even through the Starbucks mobile app.
Typically, a recovery coupon will offer a customer a free drink or food item from the Starbucks menu as a way of apologizing for their poor experience. The coupons are valid for a limited period of time and can be redeemed at any participating Starbucks location.
Starbucks has a strong focus on customer service and aims to address any issues or complaints as quickly and effectively as possible. The use of recovery coupons is just one example of how the company strives to maintain a positive relationship with their customers.
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